Shipping

Standard product lead time is 3 to 5 business day.

Returns

To initiate a return, please call us at 877-434-1985 or email us at returnsrac@gmail.com. Our customer service team will swiftly address your concerns or provide you with a Return Merchandise Authorization (RMA) for your return. We are committed to ensuring that every shopping experience is a positive one. Thank you for your business and for the opportunity to serve you!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you need is to make a separate purchase for the new item, and then work on getting your previous item returned or refunded.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment minus a standard restocking fee. Please remember it can take some time for your bank or credit card company to process and post the refund too.